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Medical Assisting

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Medical Assistants are multi-skilled health care professionals with the ability to perform essential administrative, clinical, and laboratory procedures. In our Medical Assisting program, you will learn appointment scheduling, coding and processing of insurance accounts, billing, collections, medical transcription, computer operations; assist with examinations/treatments, perform routine laboratory procedures, electrocardiography, supervised medication administration; and understand ethical/legal issues associated with patient care.

When you graduate from this accredited program, you will be eligible to sit for the American Association of Medical Assistants' Certification Examination. Employment opportunities include physicians' offices, health maintenance organizations, health departments, and hospitals.

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Courses for this A.A.S. degree program are offered day only at the new Allied Health Center on the Asheboro Campus.

First Year: Fall Semester (18 Semester Hours Credit)

  • ACA 111 - College Student Success
  • CIS 110 - Intro to Computers
  • ENG 111 - Writing & Inquiry
  • MAT 110 - Math Measurement & Literacy
  • MED 110 - Orientation to Medical Assisting
  • MED 118 - Medical Law and Ethics
  • MED 121 - Medical Terminology I
  • MED 130 - Administration Office Procedures I

First Year: Spring Semester (18 Semester Hours Credit)

  • BIO 163 - Basic Anatomy & Physiology
  • ENG 114 - Prof. Research & Reporting
  • MED 122 - Medical Terminology II
  • MED 131 - Administration Office Procedures II
  • MED 183 - Electronic Medical Records

First Year: Summer Session (9 Semester Hours Credit)

Second Year: Fall Semester (16 Semester Hours Credit)

Second Year: Spring Semester (14 Semester Hours Credit)

  • MED 260 - MED Clinical Practicum
  • MED 262 - Clinical Perspectives
  • MED 264 - Medical Assisting Overview
  • PSY 150 - General Psychology
  • HUM - Humanities/Fine Arts Elective

Total Semester Hours Credit: 75

Students must earn a minimum grade of “C” in all the courses with the prefixes of MED, and a "B" or better for BIO, CIS and MAT. Any student not meeting a minimum grade of “C” in all courses with the prefix of MED, and a "B" or better for BIO, CIS and MAT will be dismissed from the Medical Assisting program.

The Medical Assisting program understands and accepts the concept of the open-door policy for general admission to Randolph Community College. Admission to the college does not, however, guarantee admission to the Medical Assisting program.

Admission to the Medical Assisting program is competitive. For questions regarding the admission process for the Medical Assisting program, please call 336-633-0200 and ask to speak with a counselor.

NOTE: It is the responsibility of the student to maintain an active official RCC email. Faculty and Staff will only notify students through an official RCC email.

In addition to the Randolph Community College requirements for admission, the following are minimum requirements for admission to the Medical Assisting Program.

Complete all of the following by June 1.

  1. Complete general admission requirements of Randolph Community College.
    1. If new student, complete an RCC admissions application. Current students, skip to number 2.
    2. Provide official copies of high school transcript and/or adult high school equivalency and all college transcripts.
    3. Students are encouraged to apply for financial aid through FASFA or contact RCC's Office of Financial Aid & Veterans Affairs for assistance.
  2. Student must be eligible to enter the program’s required English and math courses without a co-requisite.
  3. Biology Competency with a grade of “C” or higher. A high school or college-level biology course taken within the last 10 years with a grade of “C” or higher will meet this requirement.
  4. A 2.5 cumulative grade point average (GPA) on the most recent transcript, college or high school. A GPA of 2.5 must be maintained throughout the admissions process.
  5. Attend mandatory information session (Dates will be listed on the Medical Assisting homepage on the RCC website).
  6. Submit documentation required for the ranking sheet to the appropriate student services counselor.

NOTE: Affiliating clinical agencies may require a criminal background check and drug screen as a prerequisite for clinical practicum experience. Positive/flagged results can result in clinical agency denying the student access to clinical practicum in the facility. Any student who is denied access to any clinical practicum facility will not be allowed to progress in the program. Students are responsible for fees associated with background check/drug screen.

Students will be notified by MyRCC email of acceptance into the Medical Assisting program during the week of June 15 for fall enrollment. Students must respond by email within seven calendar days to accept placement in the program. If a student declines or does not respond by the deadline, another student will be offered placement.

NOTIFICATION OF ADMISSIONS/INFORMATION SESSION

Students will be able to see the dates and times of the information sessions via the RCC website. The purpose of the information session is to answer questions about the program and for representatives from the Medical Assisting program to share important information. Students who do not attend will not be admitted into the program. Applications received after June 1 will be considered on a space-available basis. Applicants who are not admitted may reapply before the June 1 deadline of the next year.

NUMERICAL RANKING SYSTEM

The numerical ranking system was implemented as an objective means for evaluating Medical Assisting applicants. Applicants will be ranked based upon points earned. Students with the highest number of points will be selected for admission into the Medical Assisting program.

GPA: A minimum of 2.5 cumulative grade point average (GPA).

GENERAL COURSES:  Points for having completed the following courses with a grade of “A” or “B” in the past five years. BIO 163 or BIO 168 & BIO 169, and MAT 110. A = 5 points; B = 3 points.

HEALTHCARE EXPERIENCE: Points awarded for having healthcare-related experience working directly in patient care. Must be:

  • At least part-time for a period of six months or more.
  • Experience that has occurred within the past five years.
  • Submit current/former department supervisor verification on company letterhead and submitted to the limited enrollment specialists by June 1.

PHYSICAL & EMOTIONAL HEALTH

It is required that there be evidence that the physical and emotional health of the student be such that he/she can be expected to provide safe care to the public. Evaluation of health will continue throughout the program. An applicant or student who presents problems in physical or emotional health which have not responded to appropriate treatment within a reasonable time may be denied admission or asked to withdraw. The student is denied admission or asked to withdraw to protect his/her own health and that of clients he/she is assigned.

READMISSION INTO THE MEDICAL ASSISTING PROGRAM

Readmission to the Medical Assisting program is based upon successful completion of the requirements for readmission and space availability. A student may be readmitted to the Medical Assisting program one time only, and this admission must occur within one academic year of separation. Students dismissed for unsatisfactory clinical performance are NOT eligible for readmission. Students dismissed for academic failure are eligible for readmission, pending successful completion of readmission process and final approval of the Medical Assisting department head.

The Medical Assisting department head may recommend a readmitted student to re-take a previously successful course in order to better ensure success in the program. Students will be readmitted on a probationary status.

A student applying for readmission into the Medical Assisting program must:

  1. Submit a letter of intent to return, within one year from the date of exiting a Medical Assisting course, to the Medical Assisting department head.
  2. Participate in a formal interview with the Medical Assisting department head and affiliated faculty.
  3. Pass a written competency test with a minimum score of 80% and demonstrate safety in performing selected laboratory skills with a ‘satisfactory’ in all the skills.

Students wishing to be readmitted into the Medical Assisting program must meet admission requirements and will be readmitted according to the following priority:

  1. Students in good academic standing who had to withdraw due to documented medical reasons.
  2. Students who have withdrawn or been suspended or dismissed for disciplinary, attendance or academic reasons.

The student may continue the readmission process upon written approval from the department head. The Medical Assisting department head and affiliated faculty reserve the right to impose additional requirements and/or recommendations in the form of an academic contract intended to improve the student’s opportunity for successful completion of the program. The individual who fails to complete the readmission procedure is denied readmission and will be subjected to the student appeals process to file a formal appeal.

TRANSFER CREDIT FOR MEDICAL ASSISTING

Refer to Randolph Community College Transfer Credit section of the Awarding Credit policy of the Catalog. For additional information, please contact the Medical Assisting Department Head, Kia Vang, at 336-328-1779 or kyvang@randolph.edu.

The Randolph Community College Medical Assisting program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon the recommendation of Medical Assisting Education Review Board (MAERB).

CAAHEP
9335 - 113th St. N, #7709
Seminole, FL 33775
727-210-2350
caahep.org

Upon successful completion of the Medical Assisting program, the student should be able to

  • Demonstrate critical thinking based on knowledge of subject matter required for competence in the profession.
  • Communicate professionally and effectively, both orally and in writing, while demonstrating respect for individual diversity.
  • Incorporate cognitive knowledge implementing psychomotor domains in performing clinical and laboratory procedures.
  • Demonstrate cognitive knowledge and awareness of providing patient care in accordance with local, state, and federal regulations, policies, laws, and patient rights, in the practice setting.
  • Incorporate protective practices and quality control measures, relating to health and safety policies and procedures, to prevent accidents and maintain a safe work environment.

The Medical Assisting curriculum prepares multi-skilled health care professionals qualified to perform administrative, clinical, and laboratory procedures. To effectively train Medical Assisting professionals, the performance of certain functions is incorporated throughout the program. Faculty and students are required to demonstrate proficiency of these functions in the Medical Assisting program. The essential functions include:

  1. Critical Thinking: critical thinking ability sufficient to gather relevant information, interpret data, recognize problems, and use a process to make informed, independent decisions that show good judgment. For example, making a good decision about the best financial report to produce based on user needs.
  2. Interpersonal Skills: interpersonal abilities sufficient to interact with co-workers and clients, function and contribute as part of a team, be accountable for self and others, and maintain appropriate hygiene for an office environment. For example, the ability to interact effectively with other members on a team project.
  3. Communication Skills: speak English, write English, listen and comprehend written and spoken words, and communicate information and ideas so others will understand
  4. Mobility: mobility that is appropriate for an office or classroom setting is needed. For example, mobile enough to sit and stand repeatedly in an office setting.
  5. Motor Skills: be able to sit for extended periods of time and manual dexterity. For example, as needed for computer work/keyboarding.
  6. Hearing: hearing ability to hear sounds at a close range (within a few feet of the observer). For example, being able to hear and respond to an instructor or other students in a classroom.
  7. Visual: visual ability to see with normal or corrected vision, tolerate working indoors in artificial light and the glare of computer screens. For example, the ability to look at a computer screen for long periods of time.
  8. Tactile: ability to perform physical activities that require use of hands and arms. For example, possessing finger and manual dexterity necessary to manipulate computer and other office equipment.
  9. Weight-Bearing: none.
  10. Cognitive: cognitive ability to use logic and reason, attention to detail, and short-term and long­ term memory skills. For example, the ability to remember a concept covered in a class in a previous week of a semester.
  11. Visual Color Discrimination: visual color discrimination ability to match or detect differences between colors, including shades of color and brightness. For example, being able to wire three­ way and four-way switches.
  12. Information Ordering: information ordering ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). For example, designing the electrical system of a building.
  13. Updating and Using Relevant Knowledge: Keeping up-to-date technically and applying new knowledge to your job.Repairing: Repairing machines or systems using the needed tools. Example is using a wrench.
  14. Equipment Maintenance: Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. Example is scheduled preventive maintenance.
  15. Troubleshooting: Determining causes of operating errors and deciding what to do about it. Example is examining and finding the cause of the problem.
  16. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Example is to determine the necessary steps to solving the problem.
  17. Equipment Selection: Determining the kind of tools and equipment needed to do a job. Example is when do you use a screw driver and when do you use a hammer.
  18. Operation Monitoring: Watching gauges, dials, or other indicators to make sure a machine is working properly. Example is observing the operation of a machine during a normal operation.
  19. Reading Comprehension: Understanding written sentences and paragraphs in work related documents. Example is reading a technical manual.
  20. Reaction Time: The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears. Example is to be able to watch and monitor the working of a proximity switch in a PLC.
  21. Control Precision: The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. Example is being able to align a shift to where it needs to be at the start of an operation.
  22. Manual Dexterity: The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. Example is to be able to rebuild a solenoid valve.
  23. Arm-Hand Steadiness: The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. Example is the ability to change bearings in a piece equipment.
  24. Finger Dexterity: The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Example is to be able to start a nut on a screw.
  25. Near Vision: The ability to see details at close range (within a few feet of the observer). Example is watching the Input/Output numbers on a PLC.
  26. Hearing Sensitivity: The ability to detect or tell the differences between sounds that vary in pitch and loudness. Example is to be able to listen to a motor and determine if it is running properly.
  27. Multi-Limb Coordination: The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. Example is the ability to change out a motor that has been determined to be bad.
  28. Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Example is to be able to determine is a problem is present in an operation of a machine.
  29. 30. Physical skills: physical abilities sufficient to perform welding skills in a hot (90+degree) and cold environment, dexterity to perform welds in all positions (flat, horizontal, vertical and overhead) at floor level and heights over six feet, ability to use hand tools such as grinders, oxy-act torch and hammer.
  30. 31. Listening: listening skills sufficient to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times. For example, listening to faculty and customers' assessment of problem.
  31. 32. Monitoring: monitoring ability sufficient to monitor/assess performance of yourself, others, or organizations to make improvements or take corrective action. For example, being able to recognize defects and being able to repair it.

EXAMPLES ARE NOT ALL INCLUSIVE.
Randolph Community College is an ADA compliant institution. The College does not discriminate on the basis of disability in the admissions process or in access to its programs, services and/or activities for qualified individuals who meet essential eligibility requirements. The College will provide reasonable accommodations for documented disabilities of individuals who are eligible to receive or participate in college programs, services and/or activities. Student Services provides a disability counselor to assist students in requesting disability related accommodations. If a student believes that he/she cannot meet one or more of the essential functions without accommodations, the student is encouraged to disclose the disability to the disability counselor as soon as possible. Students must certify the ability to meet essential functions of the curriculum by a signed statement when they begin the program.

Frequently Asked Questions

The Medical Assisting program is now taught at RCC's new Dr. Robert S. Shackleford Jr. Allied Health Center. It is on the Asheboro Campus, next to the Richard Petty Education Center. The address is 606 Industrial Park Avenue, Asheboro, N.C., 27205. 

Medical assistants are multi-skilled allied health professionals who are specifically trained to work in ambulatory settings, such as urgent care, clinics, physician’s offices, and group practices, performing administrative, laboratory, and clinical procedures.

 

The responsibilities of a medical assistant will vary depending on the office, location, size, and specialty of the physician. Clinical duties include, but are not limited to, the following:

  • Obtain medical histories
  • Obtain and record vital signs
  • Perform diagnostic testing
  • Assist physician with examination procedures
  • Prepare patients for minor surgical procedures
  • Perform venipuncture, EKG’s, X-rays
  • Collect and process lab specimens
Administrative duties include, but are not limited to, the following:
  • Insurance billing, coding, and bookkeeping
  • Maintain, update, and file medical records
  • Schedule appointments
  • Process mail and handle correspondences
  • Apply appropriate ethical and legal professional conduct.

 

Randolph Community College offers a two year, degree program where most of the coursework is delivered in the classroom and lab, along with non-monetary clinical practicum experience. Academic demands including class, lab time, study and homework time, and clinical assignments necessitate an estimated 30-40 hours per week.

Yes, Randolph Community College has scholarships, grants, and financial aid available. Students who are interested in financial aid and available scholarships should apply for aid using the Free Application for Federal Student Aid (FAFSA) to see if they qualify.

 

Graduates of RCC’s Medical Assisting program are eligible to take the Certified Medical Assistant certification examination through the American Association of Medical Assistants. Additional information can be obtained by accessing their website at aama-ntl.org.

 

Graduates can be employed without acquiring formal credentials. However, the trend is toward certification, therefore, students are strongly encouraged to seek certification following graduation.

 

According to the Bureau of Labor Statistics, employment of medical assistants is expected to grow 23 percent from 2018 to 2028, which is much faster than average. As the healthcare industry expands due to technological advances in medicine and the growth and aging population, there will be an increased need for all healthcare workers. Medical assistants are projected to account for the large increase in new jobs and should have the best job opportunities since employers generally prefer those with formal training and certification.

Contact Us!

Have more questions about the Medical Assisting Program? We're here to help.

Rebekah Kingston
Director of Student Success Counseling
rbkingston@randolph.edu
336-633-0376

Kia Vang, CMA (AAMA), CPT
Department Head, Medical Assisting
kyvang@randolph.edu
336-328-1779

Institutional Effectiveness Report for Medical Assisting