Section X - Institutional Effectiveness


Responsibilities of the College's Office of Institutional Effectiveness

To define the responsibilities of the Office of Institutional Effectiveness

Randolph Community College relies on its Office of Institutional Effectiveness in its decision-making processes. Staffed by the Director of Institutional Effectiveness, who reports to the Vice President for Institutional Advancement, and the Planning and Assessment Analyst, , the Institutional Effectiveness Office assists in the College’s planning, reporting, and evaluation efforts, and provides data as requested by College staff.


The Office of Institutional Effectiveness assists in implementing the College’s:

  • Long Range Planning Functions
  • Strategic Planning Process, which involves various stakeholder groups in a review and rewrite/modification of mission, vision, values and priorities to best meet the college’s mission and the needs of those it serves.
  • Participation in ad hoc college-wide planning.
  • Annual Planning functions
  • The Continuous Improvement Project (CIP) for the College. This is part of the annual planning/budgeting process. CIP forms are done in conjunction with the distribution of the annual budget sheets.
  • Continuous Improvement Plans are reviewed by the appropriate Vice President when completed.
  • Annual review of strategic priorities and goals by the Senior Leadership Team.
  • Coordinating the planning and execution of the annual program review process.

The Office of Institutional Effectiveness is responsible for the production and/or compilation of data for various reports during the year. Examples include:

  • IPEDS (Integrated Postsecondary Education Data System), a report submitted annually to the U.S. Department of Education.
  • Annual College Profile required by the College’s accrediting agency, the Southern Association of Colleges and Schools Commission on Colleges.
The Planning and Assessment Analyst is also the main contact point for the North Carolina Community College System’s Critical Success Factors Report and for any report questions from the System Office.


The Office of Institutional Effectiveness evaluates the College’s decision-making processes through various channels, including data collection from the College’s standing committees, advisory committees and campus wide assessments. These channels are used to support the College’s continuous improvement process. The College’s Senior Leadership Team serves as staff resource/support person for each standing committee. The Office of Institutional Effectiveness provides ongoing oversight of College activities, processes and procedures related to the effectiveness of the College in fulfilling its mission.

The channels serve as a forum for the review, assessment, and discussion of institutional effectiveness, including evaluation and the use of results to improve the institution.

Data Analysis

The Planning and Assessment Analyst is responsible for:

  • Collecting and analyzing various data throughout the year.
  • Completing surveys including the Graduate Survey, the Environmental Scan Survey, and the Employer Survey.
  • Surveys as requested by faculty and staff.
  • Collecting and presenting data for review of programs and services.


Adopted: 11/20/1999

Revised: 07/18/2013, 09/21/2017