Transition Support Services

transition support services

In an effort to help students navigate the transition to alternate course delivery due to COVID-19, the College has created a Transition Support Services webpage. (Students should use this page to learn how to access classes.)


May 2020 Graduation

The latest information about the College's virtual graduation ceremony can be found on a designated page on this website. Please check back often for updates.


e-Writing Center

RCC professionals will be available to help currently enrolled RCC students who desire feedback, assistance, and guidance with college-level writing. See the complete schedule with staff details here.


*New information*

Fall 2020 Semester Textbook Info

The RCC Campus Store will use the following schedule for 2020 Fall Semester textbooks and course material purchases.

Beginning July 29, 2020 purchases can be made with cash, check, payment plan, or credit card. Students with Financial Aid or other sponsorships can make purchases beginning August 7, 2020.

Students can make purchases online at https://bookstore.randolph.edu/ and have the order shipped to their home. Onsite pick up may be available if the situation permits. The Store is also exploring options for the order/purchase of merchandise and supplies (other than textbooks) through virtual shopping. More information regarding virtual shopping will be provided at a later date through the RCC communication channels. If students have questions or need help they can call 336-633-0236, submit an email on the website, or email This email address is being protected from spambots. You need JavaScript enabled to view it..


Summer/Fall Semester Registration Info

Registration for Summer 2020 and Fall 2020 classes are taking place as scheduled. New and returning students were emailed details/instructions on April 14, 2020.

Students can purchase books online for Summer starting May 11 at randolph.edu/campusstore (May 18 for students with Financial Aid). If students have questions about textbook purchases, they can submit a “contact” message at randolph.edu/campusstore, leave a voice mail at 336-633-0236, or email Chad Conville at This email address is being protected from spambots. You need JavaScript enabled to view it..

Students are encouraged to check Moodle, their email and the College’s website for registration information, tuition due dates and updates in response to the COVID-19 virus.


Moodle Instructions

“Moodle Guide for  Beginners.”  - A helpful guide for anyone who hasn't taken online courses in the past or for anyone who may need a refresher.

  • When you go to the “Moodle Guide for Beginners,” it will ask for your login information.
  • Your login for Moodle will be the same username and password as your RCC email.
  • This beginner's course contains information and examples on how to access courses, save and upload assignments, quiz and test tips, and much more.
  • Please use this resource to help you get acquainted with Moodle. If you still have questions, please reach out to your instructors for additional assistance.

RCC Email Login

RCC Email Link


Distance Education Team

You can also reach the Distance Education team at This email address is being protected from spambots. You need JavaScript enabled to view it..


Computer Services Help Desk

336-625-1573 or email This email address is being protected from spambots. You need JavaScript enabled to view it.


Password Reset

If your password has expired and needs to be reset, please access Reset Your Password.
(If you get an error message, please try another internet browser) 

If you have not enrolled in Reset Your Password and your password has expired and needs to be reset,
please contact the Help Desk at 336-625-1573 or This email address is being protected from spambots. You need JavaScript enabled to view it..


Need more help? Don't have access to a computer?

Call the Welcome Center at 336-633-0223 or text at 336-222-4445. Someone will be happy to help during regular business hours. Starting Monday, March 30, students who have technology or accessibility issues, access to a computer lab will be available, by appointment, by calling 336-633-0223.


Don't have internet?

Call Spectrum at 1-844-488-8395 and ask about free internet access and Wi-Fi for 60 days for qualifying students. (This offer applies to households with K-12 and/or college students who don't already have internet through Spectrum.)

Spectrum is also opening its Wi-Fi hotspots for public use.

Randolph Communications is also offering free drive-up & park Wi-Fi at various locations around the area. To see the full list, visit this link.


Need Microsoft Office at home (Powerpoint, Word, Excel etc.)?

How to install Office on your PC or Mac


Tutoring

Tutoring for Math, Chemistry and Physics is available by appointment 10 a.m-2 p.m., Monday-Friday. To make an appointment email This email address is being protected from spambots. You need JavaScript enabled to view it..

Other online resources for any subject can be found in Moodle through Smarthinking or through Khan Academy on YouTube.


RCC Library

RCC Library Website


Closed to the public as of 3/30/2020