[A25590S] Information Technology - IT Support Specialist - Associate in Applied Science Degree
[A25590N] Information Technology - Network and Cyber Security Specialist - Associate in Applied Science Degree
[A25590AP] Information Technology - IT Support Specialist - Apprenticeship Track
[C25590S] Information Technology - Support Specialist - Certificate
[C25590N] Information Technology - Network and Cyber Security Specialist - Certificate
[C25590V] Information Technology - Virtualization Specialization Specialist - Certificate
[C25590AP] Information Technology - IT Support Apprentice
The Information Technology (IT) curriculum prepares graduates for employment in the technology sector as designers, testers, support technicians, system administrators, developers, or programmers who use computer software and/or hardware to design, process, implement and manage information systems in specialties such as database services, security, business intelligence, healthcare informatics and others depending on the technical path selected within this curriculum.
Course work includes development of a student’s ability to create, store, communicate, exchange and use information to solve technical issues related to information support and services, interactive media, network systems, programming and software development, information security and other emerging technologies based on the selected area of study.
Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to design and manage information. The program will incorporate the competencies of industry-recognized certification exams.
Upon successful completion of the Information Technology program, the student should be able to:
- Explain terminology and concepts used by computer technicians.
- Use interpersonal skills to interact with business users on computer issues.
- Effectively communicate and exchange ideas and information with others through oral, written, or visual means.
The Information Technology (IT) curriculum prepares graduates for employment in the technology sector as designers, testers, support technicians, system administrators, developers, or programmers who use computer software and/or hardware to design, process, implement and manage information systems in specialties such as database services, security, business intelligence, healthcare informatics and others depending on the technical path selected within this curriculum. To effectively train Information Technology professionals, the performance of certain functions is incorporated throughout the program. Faculty and students are required to demonstrate proficiency of these functions in the Information Technology program. The essential functions include:
- Critical Thinking: critical thinking ability sufficient to gather relevant information, interpret data recognize problems, and use a process to make informed, independent decisions that show good judgment. For example, making a good decision about the best computer to purchase based on user needs, how to resolve a network/security issue, debug a website or simulation program.
- Interpersonal Skills: interpersonal abilities sufficient to interact with other students, function and contribute as part of a team, be accountable for self and others, and maintain appropriate hygiene for an office environment. For example, the ability to communicate properly with other students on a team project.
- Communication Skills: communication skills sufficient to speak English, write English, listen and comprehend written and spoken words, and communicate information and ideas so others will understand. For example, the ability to communicate problems in completing a project with an instructor.
- Mobility: possess sufficient mobility to be able to complete computer and network installation and repairs related to computer hardware, software, and peripheral equipment.
- Motor Skills: motor skills sufficient to sit for extended periods of time and manual dexterity for computer work/keyboarding, ability to work with small objects and small hand tools. For example, the ability to install more memory inside a personal computer.
- Hearing: hearing ability to hear sounds at a close range (within a few feet of the observer). For example, being able to hear and respond to an instructor or other students in a classroom.
- Visual: visual ability to see with normal or corrected vision, tolerate working indoors in artificial light and the glare of computer screens. For example, the ability to look at a computer screen for long periods of time.
- Tactile: tactile ability to perform physical activities that require use of hands and arms. For example, the ability to install computer software on a computer, install cables for network systems, etc....
- Weight-Bearing: weight-bearing ability to lift and move 30 pounds. For example, the ability to lift a personal computer before repairing it.
- Cognitive: cognitive ability to use logic and reason, attention to detail, and short-term and long-term memory skills. For example, the ability to remember a concept covered in a class in a previous week of a semester.
EXAMPLES ARE NOT ALL INCLUSIVE.
Randolph Community College is an ADA compliant institution. The College does not discriminate on the basis of disability in the admissions process or in access to its programs, services and/or activities for qualified individuals who meet essential eligibility requirements. The College will provide reasonable accommodations for documented disabilities of individuals who are eligible to receive or participate in college programs, services and/or activities. Student Services provides a disability counselor to assist students in requesting disability related accommodations. If a student believes that he/she cannot meet one or more of the essential functions without accommodations, the student is encouraged to disclose the disability to the disability counselor as soon as possible. Students must certify the ability to meet essential functions of the curriculum by a signed statement when they begin the program.