Robert T. Durand
Director of Customized Training
The NC Works Customized Training Program supports the economic development efforts of Randolph County by providing education and training opportunities for eligible businesses and industries. Our Customized Training Program shall offer programs and training services to assist new and existing business and industry to remain productive, profitable, and within Randolph County.
The program was developed in recognition of the fact that one of the most important factors for a business or industry considering locating, expanding, or remaining in Randolph County is the ability of the state to ensure the presence of a well-trained workforce. The program is designed to react quickly to the needs of businesses and to respect the confidential nature of proprietary processes and information within those businesses.
CTP trainers are qualified subject-matter experts with real world experience and are skilled in a variety of business and industry. Trainers will share with your employees’ best practices, knowledge, and unique perspectives that are key to meeting your objectives.
Most training can be delivered on-site and on a schedule that is most convenient to your business operation and personnel availability.
The purpose of the Customized Training Program is to provide customized training assistance in support of full-time production and direct customer service positions created in the state of North Carolina, thereby enhancing the growth potential of companies located in the state while simultaneously preparing North Carolina's workforce with the skills essential to successful employment in emerging industries.
Randolph County businesses and industries eligible for support through the Customized Training Program include Manufacturing, Technology Intensive (i.e., Information Technology, Life Sciences), Regional or National Warehousing and Distribution Centers, Customer Support Centers, Air Courier Services, National Headquarters with operations outside North Carolina, and Civil Service employees providing technical support to U.S. military installations located in North Carolina.
In order to receive assistance, eligible businesses and industries must demonstrate two or more of the following criteria:
- The business is making an appreciable capital investment;
- The business is deploying new technology;
- The business is creating jobs, expanding an existing workforce, or enhancing the productivity and profitability of the operations within the state; and,
- The skills of the workers will be enhanced by the assistance.
Resources may also support training assessments, instructional design, instructional costs, and training delivery for personnel involved or in the support of production of goods and services.
The CTP program also has a small discretionary spending budget to compliment the assistance noted above. These are generally minor requests in nature but needful and can be delivered quickly and at no cost.