RCC Counseling Session

Student Services Counseling Confidentiality

Personal information shared with a Randolph Community College (RCC) Student Services Counselor about a personal problem is confidential. Students requesting time to talk to a Student Services Counselor employed by RCC will not be charged for the counselor's time. The counselor will assist the student with immediate concerns and then provide referral for appropriate help if needed.

No information, unless noted as an exception below, is released to anyone without the student's written permission.

The exceptions to this statement of confidentiality are as follows:

  1. If it is the counselor's judgment that there is a substantial risk that a student will do physical harm to themselves in the near future, it is the counselor's duty to take steps to protect the student.
  2. If it is the counselor's judgment that there is a substantial risk that a student will do physical harm to an identifiable person(s) in the near future, it is the counselor's duty to take steps to protect the person(s).
  3. If information is shared with a counselor indicating that a child or dependent adult is currently being abused.
  4. If ordered to do so by a judge as part of judicial proceedings.
  5. If the student has been referred to an RCC Counselor due to alleged or potential code of conduct violations, then the counselor may report to the vice president for student services his/her assessment of the student's future compliance to the code of conduct. Details concerning the content of the sessions remain confidential.

Disabilities

The Coordinator of Students with Disabilities will abide by the Confidentiality Statement for all Student Services Counselors at Randolph Community College, as noted above. Furthermore, information related to a student's disability shall be considered confidential and shall be shared with others within the institution on a need-to-know basis only.

Records for students with disabilities are maintained and secured separately and are not a part of the academic record in the Registrar's Office. Information in files will not be released in accordance with federal and state privacy laws (i.e., FERPA, HIPPA, etc.). If a student wishes to have records expunged, he or she must make a written request to the Vice President for Student Services, who will decide whether it is necessary for the office to retain a record. The student record retention requirement pertaining to any disability will be five years after the student's last day of enrollment.

Title IX

The Title IX Coordinator will abide by the Confidentiality Statement for all Student Services Counselors at Randolph Community College, as noted above. Records and documentation involving a Title IX complaint are not a part of the academic record in the Registrar's Office. Furthermore, Randolph Community College understands the sensitivity of information obtained, provided, and/or alleged in such reports as it pertains to an individual's reputation, privacy, and anonymity. Any report of concerning behaviors or threats of violence will be handled in a confidential manner, with information released on a need-to-know basis. When appropriate, legal guidance will be requested.

For the safety of the college community, it is imperative that individuals be made aware of concerning behavior or perceived threats. Those reporting may identify themselves or remain anonymous, to the extent allowed by law and policy. Any identification provided will remain confidential and will be used only by security officials for follow-up, if necessary. Those choosing to leave an anonymous report should include as much detail as possible to make sure officials can proceed with an investigation.

In all instances and to the extent possible, the College will protect the privacy of all parties to a report of sexual misconduct, sexual assault, dating violence, domestic violence and stalking. That said, under federal law, campus officials who receive a report of sexual misconduct, sexual assault, dating violence, domestic violence and stalking, whether from the student involved or a third party, must share that information with the appropriate College authorities for investigation and follow-up.

General Office Information

Office Phone Number
(336) 633-0200

Mailing Address
Office of Student Success
Randolph Community College
629 Industrial Park Avenue
Asheboro, NC 27205

Office Location
Student Services Center

Office Hours
8 a.m. to 5 p.m., Mon. - Thurs.
8 a.m. to 3 p.m., Fri.