General Administrative/Office Training
Administrative Assistant Applications
($65)
Discover how economics, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Determine how economic forecasting and the world economy affect an enterprise; understand the basics of accounting including the general ledger, the accounting equation, key accounting terms, and the types of accounting; and learn how balance sheets, income statements, cash flow management, and financial controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover the forms of business organization and learn about ethics and organizational politics; and understand the basics of international business. Find out how you can successfully plan and exercise control, discover how problem solving and decision making can increase your efficiency and effectiveness, and explore various organizing principles. See the difference between motivation and leadership, discover how to increase creativity, find out how marketing differs from sales, and learn of the finer points of operations management. Understand why effective change management is so vital, and determine how to recruit, evaluate, select, and train team members. This course may help you prepare for the internationally recognized Certified Professional Secretary® (CPS®) and the Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).
Online-Ed2Go
To learn more about Ed2Go courses, visit the Online Instruction Center at www.ed2go.com/rcc2go.
OSC3603CZ 03526 - 7/21-9/20
OSC3603CZ 03804 - 8/18-10/18
OSC3603CZ 03805 - 9/15-11/15
OSC3603CZ 03806 - 10/20-12/20
OSC3603CZ 13024 - 11/10-1/10
OSC3603CZ 13025 - 12/8-2/7Administrative Assistant Fundamentals
($65)
Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine. This course and its followup (Administrative Assistant Applications may help you prepare for the internationally-recognized Certified Professional Secretary® (CPS®) and the Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).
Online-Ed2Go
To learn more about Ed2Go courses, visit the Online Instruction Center at www.ed2go.com/rcc2go.
OSC3603DZ 03529 - 7/21-9/20
OSC3603DZ 03807 - 8/18-10/18
OSC3603DZ 03808 - 9/15-11/15
OSC3603DZ 03809 - 10/20-12/20
OSC3603DZ 13026 - 11/10-1/10
OSC3603DZ 13027 - 12/8-2/7
N.C. residents 65 years or older are exempt from registration fees in some classes. Please ask when you register if your class is exempt.