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Randolph Community College's Student Grievance and Appeals Procedures

Standard Grievance

Discrimination on the basis of age, sex, race, ethnicity, religion, national origin, disability, or other conditions or preferences; unfair treatment that is in violation of students’ basic rights, as set forth in the College and Student Handbook. Each appeal should be initiated within 5 business days.

Standard Grievance Process

Academic Grievance for a Curriculum Course

Academic matters where students have a grievance. Areas for appeal include, but are not limited to, classroom procedures, charges of unfair treatment by an instructor, charges of unfair grades given by an instructor, absence and tardiness practices, course requirements that differ substantially from those set forth in the syllabus, and the right to participate in College-sponsored activities. An Academic Grievance must be initiated within one semester of the completion of the course in question. Each appeal should be initiated within 5 business days.

Curriculum Academic Grievance Process

Academic Grievance for a Continuing Education Course

Academic matters where students have a grievance. Areas for appeal include, but are not limited to, classroom procedures, charges of unfair treatment by an instructor, charges of unfair grades given by an instructor, absence and tardiness practices, course requirements that differ substantially from those set forth in the syllabus, and the right to participate in College-sponsored activities. An Academic Grievance must be initiated within one semester of the completion of the course in question. Each appeal should be initiated within 5 business days.

Continuing Education Academic Grievance Process

Academic Grievance for a Basic Skills Course

Academic matters where students have a grievance. Areas for appeal include, but are not limited to, classroom procedures, charges of unfair treatment by an instructor, charges of unfair grades given by an instructor, absence and tardiness practices, course requirements that differ substantially from those set forth in the syllabus, and the right to participate in College-sponsored activities.  An Academic Grievance must be initiated within one semester of the completion of the course in question. Each appeal should be initiated within 5 business days.

Basic Skills Academic Grievance Process

Sexual Harassment Grievance Procedure for Students

If the student grievance pertains to an allegation of sexual harassment by either another student or an employee, the student may go directly to the vice president for student services rather than to the offending person. Any person who receives knowledge of a student allegedly being sexually harassed must report it to the vice president for student services.

Sexual Harrassment Grievance Process

Appeal of Student Accommodation Decisions

Randolph Community College is committed to providing equal access to educational opportunities to qualified students with disabilities.  Qualified students with documented disabilities have the right to reasonable accommodations. These accommodations may not compromise academic standards of an instructional program, provide the disabled student with an unfair advantage over fellow students, produce undue financial burden on the institution, or create a health/safety concern.  Students with disabilities have the right to request an accommodation at any time and expect disclosed information to be kept confidential. Students with disabilities have the responsibility to self-disclose their need for an accommodation in a reasonable and timely manner, meet with Special Services Coordinator of Students with Disabilities to complete the accommodation request form, provide proper documentation from a qualified professional, seek assistance for specialized services from outside agencies, appeal RCC’s decision if they disagree with what constitutes a reasonable accommodation. Each appeal should be initiated within 5 business days.

Appeal of Student Accomodations Process

Appeal of Corrective/Disciplinary Action

After investigating an ongoing minor act of misconduct violating the Student Code of Conduct or a violation at the Zero Tolerance level that threatens the health, well-being, function, or orderly conduct of a class, person, activity, or the College as a whole, the vice president for student services will make the decision as to whether the student may return to campus, is suspended for a period of time appropriate to the infraction, or is permanently expelled.

Appeal of Corrective/Disciplinary Action Process

Distance Learning Complaint Process for Out of State Students

Randolph Community College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of North Carolina while attending RCC who desire to resolve a grievance should follow the College's Student Grievance Procedure. However, if an issue cannot be resolved internally, you may file a complaint with your State. The Student Grievance Contact Information for Individual States provides phone numbers, emails and/or links to state education agencies.

State Authorization Compliance