Checking your Financial Aid Status

Randolph Community College utilizes a system called WebAdvisor to relay confidential information to our students. WebAdvisor is a web interface that allows you to access information contained in the database used by Randolph Community College. All current students can use WebAdvisor once admitted to the college.

Please note that students are required to be in an eligible program of study to receive federal and state financial aid. To see if you are in an eligible program, please click the button below:
Eligible Programs of Study at RCC

How to log in to WebAdvisor

To access WebAdvisor:

If you have logged in before:

  1. Go to the MyRCC tab at the top of this site
  2. Click on the WebAdvisor tab.
  3. Click the "Log In" button at the top of the screen.
  4. Enter your username and password and click the "Submit" button.
  5. Click on the Student subtab (located on the dark blue bar directly under the WebAdvisor tab).
  6. Select an option from one of the menus below.

If you have never logged in before:

  1. Go to the MyRCC tab at the top of this site
  2. Click on the WebAdvisor tab.
  3. You can retrieve your username by clicking the "What is My Login ID?" link from the text link in the middle of the page, then again on the next page.
  4. Enter your last name and either your social security number or RCC ID number in the fields provided.
  5. Your username will then be given to you.
  6. Your password is set by default to the last six digits of your social security number. You will be prompted to change it the first time you login.

If you have trouble logging in:

  1. You may not be able to log in if your application process is not complete or if you have just completed an application for admission. It can take several days for your information to be entered into the system and for RCC to obtain any additional information needed (i.e. transcripts, etc).
  2. If you have accessed WebAdvisor before, your password is what you reset it to the first time you logged in - NOT the last six digits of your social security number.
  3. Use the "If you have never logged in before" instructions to verify your username is correct.
  4. If you are unable to log in and need assistance, please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or call (336) 625-1573. Please have your name, birthdate, and last six digits of your social security number available.

Accessing your Financial Aid Information

Once you have followed the log in instructions, you will be able to access your financial aid information by following these steps:

  1. Click on the "students" icon in the central menu bar underneath the "Web Advisor" header.
  2. You should be able to locate the "Financial Information" and "Financial Aid" menu areas that contains link options beneath them.
  3. Click on the options in the "Financial Information" or "Financial Aid" sections to view your information.

What information is provided by the options under the "Financial Information" and "Financial Aid" menus?

  1. Click on "Account Summary" beneath "Financial Information" to view all financial transactions made to your student account during that tax year.
  2. Click on "Account Summary by Term" beneath "Financial Information" to view all financial transactions made to your student account during the semester you have requested to view.
  3. To view financial aid awards for the year and the status of the award click on "Financial Aid Status by Year" beneath "Financial Aid." Select the year you would like to view, (ex: to view the fall 2016 or spring 2017 semester you would select the year 2016). You will then be able to view the types of financial aid you are awarded for that year, the amounts, and the action or status of the award.
  4. To view financial aid awards for a specific term and the status of the award click on "Financial Aid Status by Term" beneath "Financial Aid." Select the term you would like to view, (ex: to view the fall 2016 semester you would select 2016 fall). You will then be able to view the types of financial aid you are awarded for that term, the amounts, and the action or status of the award.
  5. To view a copy of your financial aid award letter click on "Financial Aid Award Letter" beneath "Financial Aid." You will then select the year that you want to view the award letter for, (ex: to view the award letter for the fall 2016/spring 2017 year click on the 2016 year).

How do find out what forms I am missing?

To check the status of requested forms click on "My Documents" beneath the "Communications" menu area. You will then be able to view the titles of all of the forms the Office of Financial Aid and Veterans Affairs has requested along with their status.

General Office Information

Office Phone Number
(336) 633-0200

Mailing Address
Office of Financial Aid and Veterans Affairs
Randolph Community College
629 Industrial Park Avenue
Asheboro, NC 27205

Office Location
Student Services Center

Office Hours
8 a.m. to 5 p.m., Mon. - Thurs.
8 a.m. to 3 p.m., Fri.