OST – Office Systems Technology

All courses are alphabetized by course code. All courses are to be pursued in a normal sequence with prerequisite courses taken as indicated. Provided for each course is the following information: course number and title; number of class, laboratory, clinical/shop/work experience (if any), and credit hours; and the semester in which the course is offered - FA (Fall), SP (Spring), and SU (Summer).

OST-131 Keyboarding (1 2 0 2)

This course covers basic keyboarding skills. Emphasis is placed on the touch system, correct techniques, and development of speed and accuracy. Upon completion, students should be able to key at an acceptable speed and accuracy level using the touch system. Credit by proficiency exam is available. (FA).

OST-136 Word Processing (2 2 0 3)

This course is designed to introduce word processing concepts and applications. Topics include preparation of a variety of documents and mastery of specialized software functions. Upon completion, students should be able to work effectively in a computerized word processing environment. (SP, SU).

OST-141 Med Office Terms I (3 0 0 3)

This course uses a language-structure approach to present the terminology and vocabulary that will be encountered in medical office settings. Topics include word parts that relate to systemic components, conditions, pathology, and disorder remediation in approximately one-half of the systems of the human body. Upon completion, students should be able to relate words to systems, pluralize, define, pronounce, and construct sentences with the included terms. (FA). National ID (CIP) 52.0204 Office Management and Supervision.

OST-142 Med Office Terms II (3 0 0 3)

This course is a continuation of OST 141 and continues the study, using a language-structure approach, of medical office terminology and vocabulary. Topics include word parts that relate to systemic components, conditions, pathology, and disorder remediation in the remaining systems of the human body. Upon completion, students should be able to relate words to systems, pluralize, define, pronounce, and construct sentences with the included terms. State prerequisite: Take one: MED-121 or OST-141. (SP). National ID (CIP) 52.0204 Office Management and Supervision.

OST-148 Med Ins & Billing (3 0 0 3)

This course introduces fundamentals of medical coding, billing, and insurance. Emphasis is placed on the medical billing cycle to include third party payers, coding concepts, and form preparation. Upon completion, students should be able to explain the life cycle of and accurately complete a medical insurance claim. (SP). National ID (CIP) 52.0204 Office Management and Supervision.

OST-161 Medical Ofc Procedures (2 2 0 3)

This course provides instruction on the skills and procedures needed in today's medical office. Topics include medical data entry, medical communications, phone etiquette, use and maintenance of office equipment, inventory control, patient scheduling, and managing the financial aspects of a practice. Upon completion, students should be able to display skills and decision-making abilities essential in the medical office. (FA). National ID (CIP) 52.0204 Office Management and Supervision.

OST-164 Office Editing (3 0 0 3)

This course provides a comprehensive study of editing skills needed in the workplace. Emphasis is placed on grammar, punctuation, sentence structure, proofreading, and editing. Upon completion, students should be able to use reference materials to compose and edit text. (SP). National ID (CIP) 52.0204 Office Management and Supervision.

OST-243 Med Office Simulation (2 2 0 3)

This course introduces medical systems used to process information in the automated office. Topics include traditional and electronic information resources, storing and retrieving information, and the billing cycle. Upon completion, students should be able to use the computer accurately to schedule, bill, update, and make corrections. State prerequisite: Take OST-148. (SU).

OST-247 Procedure Coding (2 2 0 3)

This course provides in-depth coverage of procedural coding. Emphasis is placed on CPT and HCPCS coding systems. Upon completion, students should be able to properly code procedures and services performed in a medical facility. State prerequisites: Take one: MED-121 or OST-141. (FA only). National ID (CIP) 52.0204 Office Management and Supervision.

OST-248 Diagnostic Coding (2 2 0 3)

This course provides an in-depth study of diagnostic coding. Emphasis is placed on ICD coding system. Upon completion, students should be able to properly code diagnoses in a medical facility. State prerequisites: Take: MED-121 or OST-141. (FA only). National ID (CIP) 52.0204 Office Management and Supervision.

OST-263 Healthcare Customer Relations (3 0 0 3)

This course provides the soft skills necessary for effective communication and maintaining customer satisfaction in healthcare. Emphasis is placed on the importance of positive attitudes, techniques for handling difficult/angry customers, rephrasing blunt communication for better results, and the communication skills required to discuss topics such as insurance and billing issues with the patient and other medical personnel. Upon completion, students should be able to communicate information in a professional manner. State prerequisite: Take one: OST-148 or HMT-210. (FA). National ID (CIP) 52.0204 Office Management and Supervision.

OST-286 Professional Development (3 0 0 3)

This course covers the personal competencies and qualities needed to project a professional image in the office. Topics include interpersonal skills, health lifestyles, appearance, attitude, personal and professional growth, multicultural awareness, and professional etiquette. Upon completion, students should be able to demonstrate these attributes in the classroom, office, and society. (SP).

OST-288 Medical Office Admin Capstone (2 2 0 3)

This course is designed to be a capstone course for the medical office professional and provides a working knowledge of medical office procedures. Emphasis is placed on written and oral communication skills, practice management, electronic health records, medical office procedures, ethics, and professional development. Upon completion, students should be able to demonstrate the skills necessary to manage a medical office. State prerequisite: Take one: OST-148 or HMT-210. (SP). National ID (CIP) 52.0204 Office Management and Supervision.