Medical Office Assistant Program

Print Page

Medical Office Assistant Program

The Basic Medical Office Assistant is both a certificate program and a prerequisite for all the specialized medical office certifications. Upon completion of the Basic Medical Office Assistant program, the student is prepared for a front office entry position in a medical office setting. Those completing the Basic Medical Office Assistant also are qualified to continue in one of the certification areas listed below.

Medical Administrative Assistant

Medical Transcription

Medical Coding & Billing

Students seeking to specialize in one of these areas will take a competency exam administered by the National Healthcareer Association.

Many courses have both medical and computer prerequisites that are listed in the course descriptions. Click the link below for a chart of program offerings. Both online and campus classes are offered. Some online classes will have a campus component for those who do not feel totally comfortable with online classes or whose funding might require an on-campus component.

Entry into any of these courses requires a high school diploma or GED and advisor session by the Medical Office Coordinator. Contact Donna Aumen at (336) 633-0260 for counseling or questions.

Medical Office Assistant Program chart (pdf)

Electronic Medical Records

($120 +)
This course will prepare students to work with electronic health records. Students will learn the history of electronic health record, receive practical, and hands-on experience using SpringCharts EHR™.
Asheboro
MED3006H 01509 - 12:30-4:30P, TTh, 7/29-8/26

Filing & Health Information Management

($120 + text)
This course prepares students for work in offices with the focus on medical offices. You will learn the life cycle of a record and filing methods according to the rules established by the Association of Records Managers and Administrators, Inc. Along with this, you will deal with the current trends in Health Information Management, database management, data retrieval, security, audit and control of health data.
Online-Moodle
OSC3602CX 01489 - 9/10-10/22

Front Office & Reception for the Medical Office

($120 + text [CPR fee for classroom only])
Prerequisite: Medical Terminology & Pretranscription
This course provides medical office simulations to help students learn as if actually employed in a medical office. Students will be able to set up and maintain files of patient information, schedule patients, make decisions based on the constraints of time, doctors' availability, patients' special needs, and office rules. They will learn to process telephone messages, record and prove charges to and payments from patients, prepare monthly bills, use general office machines such as fax and printer. Students will also obtain Health Care Provider and Heartsaver First Aid.
Online-Moodle
MED3006EX 01493 - 9/10-11/15

Grammar & Writing Skills for Health Care Professionals

($120 + text)
Prerequisite: Medical Terminology
Grammar, syntax, medical spelling, and other types of medical information are integrated into this course. Grammar themes, content, explanations, examples and exercises are medically oriented and relate to the activities regularly performed in a medical setting. The writer's choice and arrangement of words are interspersed with medical symbols, abbreviations, and terse phrases. Medical spelling and abbreviations are incorporated into every chapter of the book.
Online-Moodle
COM3729BX 01487 - 9/10-11/19

HCPCS

Prerequisite: Medical Coding for Physicians Office
The student will gain an in-depth knowledge of both Level I and Level II HCPCS from coding to Medicaid and Medicare regulations pertaining to HCPCS. The student will have a thorough knowledge of the Centers for Medicare and Medicaid Services Web site and free resources available through CMS and will learn to navigate the Medicare Claims Processing Manual. The basic principles and conventions of CPT coding, illustrations of applications of these principles with examples and exercises based on actual case documentation, and information on how to analyze clinical data for the purposes of coding and reimbursement are all included in this course.
Online-Moodle ($120)
MED3030CX 01495 - 9/10-10/22
Asheboro ($122)
MED3030C 01393 - 8:30-11:30A, TTh, 10/12-11/23

Hospital Billing and Coding

Prerequisite: Medical Terminology
This course focuses on processing inpatient and outpatient services for acute, subacute, long-term care, and specialty and clinic facilities using the Uniform Bill-92 or UB92. It exposes learners to many provider specialties to build familiarity with any unique requirements of the specialties. Another objective is to provide the practice necessary to build learner confidence in claims processing procedures. Learners will be able to adapt to different care environments and understand the logic used by insurance companies to determine coverage.
Online-Moodle ($120 + textbook)
MED3030JX 01496 - 9/10-11/5
Asheboro ($122 + textbook)
MED3030J 01372 - 8:30-11:30A, TTh, 10/12-12/9
MED3030J 01394 - 12:30-3:30P, MW, 9/27-11/15

Law & Ethics for the Medical Office Assistant

($120 + text)
Prerequisite: Medical Terminology
This course introduces the legal side of the medical office to employees and provides a foundation of law to be used as a guide against which individual behavior may be measured. The intent is to help prevent medical malpractice litigation by exposing the student to legal concepts of standard of care, scope of employment, criminal and civil acts, contract, negligence, HIPAA, and ethical concepts. Students as future employees will be better informed and more alert employees in the health care delivery system of the legal and ethical aspects of their employment.
Asheboro
MED3006A 01365 - 12:30-3:30P, MW, 11/1-12/13
Online-Moodle
MED3006AX 01499 - 9/10-10/22

Medical Coding for the Physician's Office

($175 + text)
Prerequisite: Medical Terminology
This course introduces ICD-9, CPT, and HCPCS coding, and real-life coding scenarios with operative reports. Teaches students not just how to code, but why to code, and what the diagnoses and procedures mean in ICD-9, CPT, and HCPCS coding.
Online-Moodle
MED3030EX 01490 - 9/10-11/19

Medical Insurance & Computerized Patient Billing

Prerequisite: Medical Terminology
This course provides information in all aspects of medical insurance, including plan options, carrier requirements, state and federal regulations, abstracting relevant information from source documents, accurate claim form completion, and diagnosis and procedure coding for those responsible for processing health insurance claims.
Online-Moodle ($120 + text)
MED3030BX 01492 - 9/10-10/29 -
Asheboro ($122 + text)
MED3030B 01391 - 12:30-3:30P, MW, 8/4-9/22

Medical Transcription, Beginning

Prerequisite: Pretranscription for the MOA and Medical Terminology
Students in this class learn by doing (and practicing) that which is done on the job. By learning medical terms as they appear in medical reports and relating them to the pathologies being treated, students will find that they are quickly motivated to learn more and to discover that the transcription of excellent medical reports is not only challenging, but rewarding as well. By practicing transcription of 104 medical reports and correspondence, students will have the added benefit of absorbing medical terminology and understand the diverse types of medical reports that exist. This class is structured in a way that allows the student with a home computer system and access to the Internet to complete it with no additional costs if they prefer.
Online-Moodle ($177 + text & $5 software)
NUR3236AX 01488 - 9/12-12/3
Asheboro ($177 + text)
NUR3236A 01368 - 12:30-3:30P, TTh, 8/31-11/23

Microsoft Access Complete

Online-Moodle ($122)
CAS3070CX 01508 - 7/9-8/27 Online
CAS3070CX 01509 - 9/10-10/29 Online
CAS3070CX 01510 - 11/5-12/24 Online

Office Etiquette & Protocol

($120)
This class is designed to help students learn to build healthy work relationships and conduct themselves professionally in an office setting. The course focuses on how to create a professional appearance; develop positive relationships with coworkers and the boss; develop telephone, e-mail and office etiquette; learn how to be a team player; learn to work with customers; and learn how to handle ethical dilemmas and personal issues. The course also discusses etiquette for meetings and lunches, traveling on business, and writing business documents. Students learn how to job hunt while still employed, job interview skills, how to resign, and how to write a resume.
Online-Moodle
MKT3438CX 01491 - 9/10-10/22
Asheboro
MKT3438C 01392 - 8:30-11:30A, MW, 7/19-8/30

Patient Billing for the Medical Office using Medisoft V.9

Prerequisite: Medical Insurance and Computerized Billing, Medical Terminology This course provides students with a unique approach to learning NDCMedisoft Advanced Version 9 techniques within the context of a realistic medical office setting. Students have the opportunity to apply and enhance their office and computer skills by playing the role of a Patient Service Specialist in a family medical practice.
Asheboro ($120)
MED3030I 01373 - 8:30-11:30A, F, 10/22-11/12
Online-Moodle ($125)
MED3030IX 01494 - 9/10-10/22

Spanish for Medical Personnel

($120)
This course is designed for the physician, nurse, or health aide who needs to communicate with Spanish-speaking patients. The class consists of dialogue, several grammar-pattern units, additional vocabulary, and comprehension exercises.
Asheboro
FLI3717C 01369 - 12:30-3:30P, MW, 9/1-10/13

Using Medical Manager

($120)
Prerequisite: Medical Terminology, Medical Insurance, Computerized Billing.
Upon completion, students should have a sound knowledge of how to operate practice management software. They will learn to register new patients; schedule patients; post patient charges and payments; generate encounter forms, billing statements, and insurance claim forms; age accounts receivable; process practice management data; print patient and practice reports; and handle patient privacy authorization, and disclosure forms. The concepts students learn in class should be transferable to any practice management software package.
Asheboro
MED3006C 01374 - 8:30-11:30A, MW, 10/20-12/8

N.C. residents 65 years or older are exempt from registration fees in some classes. Please ask when you register if your class is exempt.