Medical Office Assistant Program

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Medical Office Assistant Program

The Basic Medical Office Assistant is both a certificate program and a prerequisite for all the specialized medical office certifications. Upon completion of the Basic Medical Office Assistant program, the student is prepared for a front office entry position in a medical office setting. Those completing the Basic Medical Office Assistant also are qualified to continue in one of the certification areas listed below.

Medical Administrative Assistant

Medical Transcription

Medical Coding & Billing

Students seeking to specialize in one of these areas will take a competency exam administered by the National Healthcareer Association.

Many courses have both medical and computer prerequisites that are listed in the course descriptions. Click the link below for a chart of program offerings. Both online and campus classes are offered. Some online classes will have a campus component for those who do not feel totally comfortable with online classes or whose funding might require an on-campus component.

Entry into any of these courses requires a high school diploma or GED and advisor session by the Medical Office Coordinator. Contact Tina Dixon at (336) 633-0260 for counseling or questions.

Medical Office Assistant Program chart (pdf)

Computer Skills for the Medical Office Assistant

($120 + $2 supply fee + text)
This course provides the basics of Microsoft Word, Excel, PowerPoint, Internet/e-mail, file management, and computer fundamentals. Topics include opening and editing Word documents, creating spreadsheets and working with charts, creating presentations, communicating via e-mail, using search engines, creating folders, and working with new technology.
Asheboro
CAS‐3120D‐01285 - 8:30-11:30A, TTh, 2/2-3/25
Online-Moodle
CAS‐3120DX‐01242 - 1/15-3/12
CAS‐3120DX‐01249 - 3/5-4/30

Filing & Health Information Management

($120 + text)
This course prepares students for work in offices with the focus on medical offices. You will learn the life cycle of a record and filing methods according to the rules established by the Association of Records Managers and Administrators, Inc. Along with this, you will deal with the current trends in Health Information Management, database management, data retrieval, security, audit and control of health data.
Online-Moodle
OSC‐3602CX‐01243 - 1/15-2/26
OSC‐3602CX‐01251 - 3/5-4/16

Front Office & Reception for the Medical Office

($120 + text [CPR fee for classroom only])
Prerequisite: Medical Terminology & Pretranscription
This course provides medical office simulations to help students learn as if actually employed in a medical office. Students will be able to set up and maintain files of patient information, schedule patients, make decisions based on the constraints of time, doctors' availability, patients' special needs, and office rules. They will learn to process telephone messages, record and prove charges to and payments from patients, prepare monthly bills, use general office machines such as fax and printer. Students will also obtain Health Care Provider and Heartsaver First Aid.
Online-Moodle
MED‐3006EX‐01227 - 1/15-3/12
MED‐3006EX‐01252 - 3/5-4/30
Asheboro
MED‐3006E‐01226 - 8:30-11:30A, MW, 4/12-6/2

Grammar & Writing Skills for Health Care Professionals

($120 + text)
Prerequisite: Medical Terminology
Grammar, syntax, medical spelling, and other types of medical information are integrated into this course. Grammar themes, content, explanations, examples and exercises are medically oriented and relate to the activities regularly performed in a medical setting. The writer's choice and arrangement of words are interspersed with medical symbols, abbreviations, and terse phrases. Medical spelling and abbreviations are incorporated into every chapter of the book.
Online-Moodle
COM‐3729BX‐01244 - 1/15-3/12
COM‐3729BX‐01253 - 3/5-4/30
Asheboro
COM‐3729B‐01284 - 12:30-3:30P, MW, 2/1-3/24

Law & Ethics for the Medical Office

($120 + text)
Prerequisite: Medical Terminology
This course introduces the legal side of the medical office to employees and provides a foundation of law to be used as a guide against which individual behavior may be measured. The intent is to help prevent medical malpractice litigation by exposing the student to legal concepts of standard of care, scope of employment, criminal and civil acts, contract, negligence, HIPAA, and ethical concepts. Students as future employees will be better informed and more alert employees in the health care delivery system of the legal and ethical aspects of their employment.
Online-Moodle
MED‐3006AX‐01225 - 1/15-2/26
MED‐3006AX‐01257 - 3/5-4/16
Asheboro
MED‐3006A‐01224 - 8:30-11:30A, TTh, 2/16-3/25

Medical Coding for the Physician's Office

($175 + text)
Prerequisite: Medical Terminology
This course introduces ICD-9, CPT, and HCPCS coding, and real-life coding scenarios with operative reports. Teaches students not just how to code, but why to code, and what the diagnoses and procedures mean in ICD-9, CPT, and HCPCS coding.
Online-Moodle
MED‐3030EX‐01231 - 1/15-3/26
MED‐3030EX‐01258 - 3/5-5/14
Asheboro
MED‐3030E‐01232 - 8:30-11:30A, TTh, 1/7-3/16
MED‐3030E‐01230 - 12:30-3:30P, TTh, 5/6-7/20

Medical Insurance & Computerized Patient Billing

($120 + text)
Prerequisite: Medical Terminology
This course provides information in all aspects of medical insurance, including plan options, carrier requirements, state and federal regulations, abstracting relevant information from source documents, accurate claim form completion, and diagnosis and procedure coding for those responsible for processing health insurance claims.
Online-Moodle
MED‐3030BX‐01235 - 1/15-3/5
MED‐3030BX‐01259 - 3/5-4/23
Asheboro
MED‐3030B‐01234 - 12:30-3:30P, MW, 3/22-5/12

Medical Terminology

($175 + text)
This course is designed to help the student become an effective communicator in the highly technical world of medicine. It presents beginning medical terminology in terms of prefixes, suffixes, word parts, and combining forms and presents the necessary word building rules to be able to analyze and define the word using its parts. The individual body systems are presented with anatomy, physiology, pathology, and diagnostic techniques.
Online-Moodle
NUR‐3235BX‐01239 - 1/15-6/4
Asheboro
NUR‐3235B‐01238 - 8:30-11:30A, MW, 1/25-6/16

Medical Transcription, Beginning

($175 + text & $5 software)
Prerequisite: Pretranscription for the MOA and Medical Terminology
Students in this class learn by doing (and practicing) that which is done on the job. By learning medical terms as they appear in medical reports and relating them to the pathologies being treated, students will find that they are quickly motivated to learn more and to discover that the transcription of excellent medical reports is not only challenging, but rewarding as well. By practicing transcription of 104 medical reports and correspondence, students will have the added benefit of absorbing medical terminology and understand the diverse types of medical reports that exist. This class is structured in a way that allows the student with a home computer system and access to the Internet to complete it with no additional costs if they prefer.
Online-Moodle
NUR‐3236AX‐01223 - 1/15-4/9
NUR‐3236AX‐01260 - 3/5-5/28
Asheboro
NUR‐3236A‐01222 - 12:30-3:30P, TTh, 2/2-4/29

Microsoft Excel 2007, Basics

($175 +)
Create/edit simple worksheets, work with menus and toolbars, use basic formulas, format entries, merge cells, hide/unhide rows/columns, and learn about date and time functions, text alignment, inserting and deleting columns/rows, freezing/unfreezing cells, splitting the window, and page breaks. NOTE: The textbook is also used for Excel 2007 Advanced, which is a continuation of Excel 2007 Introduction. Textbook and supplies are approx. $100-$150.
Online-Moodle
CAS‐3050BX‐01229 - 1/15-3/26
CAS‐3050BX‐01250 - 3/5-5/14
Asheboro
CAS‐3050B‐01228 - 8:30-11:30A, TTh, 3/30-6/10

Microsoft Word 2007, Basic

($175 +)
Features covered include creating and editing documents, date/time/symbols, page breaks, paragraph marks, aligning and formatting text, format painter, help, spelling and grammar checking, thesaurus, find and replace, go to, hyphenation, line spacing, text indentations and margins, bulleted lists, advanced table techniques of merging/splitting cells, embedding Excel worksheets, calculations, table auto format, and properties, working with columns and sections, and a research paper functions such as footnotes/endnotes, headers/footers, text flow options, and styles. NOTE: The textbook is also used for Word 2007 Advanced, which is a continuation of Word 2007 Introduction. Textbook and supplies are approx. $100-$150.
Online-Moodle
CAS‐3120FX‐01221 - 1/15-3/26
CAS‐3120FX‐01264 - 3/5-5/14
Asheboro
CAS‐3120F‐01220 - 8:30-11:30A, MW, 1/25-3/31

NHA Certification Exam for CMAA, CBCS, CMT

($127)
*Administered the last Friday of every month from 9 a.m.-12 p.m. on the Asheboro Campus. Testing students must call to preregister for exam. Students will need to order the study guide at least 6 weeks in advance of the exam. Contact (336) 633-0260.

Office Etiquette & Protocol

($120)
This class is designed to help students learn to build healthy work relationships and conduct themselves professionally in an office setting. The course focuses on how to create a professional appearance; develop positive relationships with coworkers and the boss; develop telephone, e-mail and office etiquette; learn how to be a team player; learn to work with customers; and learn how to handle ethical dilemmas and personal issues. The course also discusses etiquette for meetings and lunches, traveling on business, and writing business documents. Students learn how to job hunt while still employed, job interview skills, how to resign, and how to write a resume.
Online-Moodle
MKT‐3438CX‐01240 - 1/15-2/26
MKT‐3438CX‐01261 - 3/5-4/16
Asheboro
MKT‐3438C‐01286 - 8:30-11:30A, MW, 4/12-5/19

Pretranscription for the Medical Office Assistant

($120)
Prerequisite: Medical Terminology, Computer Skills for the MOA or pass equivalent test.
This course includes an introduction to beginning medical terminology by providing the student with instructions for formatting a variety of medical reports, such as history and physical examination, operative, consultation and others along with numerous sample reports and practice exercises. The student is introduced to terms and phrases which will be encountered in other courses or on the job.
Online-Moodle
CAS‐3010CX‐01248 - 1/15-3/12
CAS‐3010CX‐01263 - 3/5-4/30
Asheboro
CAS‐3010C‐01287 - 8:30-11:30A, TTh, 4/13-6/3

Spanish for Medical Personnel

($120)
This course is designed for the physician, nurse, or health aide who needs to communicate with Spanish-speaking patients. The class consists of dialogue, several grammar-pattern units, additional vocabulary, and comprehension exercises.
Asheboro
FLI‐3717C‐01233 - 12:30-3:30P, TTh, 2/15-3/24

N.C. residents 65 years or older are exempt from registration fees in some classes. Please ask when you register if your class is exempt.