Business Communication and Leadership

Achieving Success w/ Difficult People

($65)
Do you know people whose behavior makes completing even the simplest tasks difficult? Would you like to learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members? Join this class and get helpful information for understanding yourself, solving people problems, and improving your relationships and personal and professional productivity.
Online-Ed2Go
To learn more about Ed2Go courses, visit the Online Instruction Center at www.ed2go.com/rcc2go.
COM3711AZ 03514 - 7/21-9/20
COM3711AZ 03792 - 8/18-10/8
COM3711AZ 03793 - 9/15-11/15
COM3711AZ 03794 - 10/20-12/20
COM3711AZ 13014 - 11/10-1/10
COM3711AZ 13015 - 12/8-2/7

Building Teams That Work

($65)
Teams are becoming a staple in today's workplace. In this course, you'll learn the components of a successful team and the stages of its development. You'll master the skills you'll need to effectively manage projects, make decisions, and solve problems in a team setting. Plus, you'll have a chance to learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team. Along the way, you'll follow real-life examples and scenarios to help you identify with the team-building process. There's a lot more to it than just getting a number of people together in a room at the same time. Are you eager to develop your leadership qualities and be a quality team participant? Many of today's teams rotate leadership roles, so it's crucial to understand both perspectives as you learn the best ways to communicate and work together for positive change.
Online-Ed2Go
To learn more about Ed2Go courses, visit the Online Instruction Center at www.ed2go.com/rcc2go.
MLS3859AZ 03828 - 8/18-10/18
MLS3859AZ 03829 - 9/15-11/15
MLS3859AZ 03830 - 10/20-12/20
MLS3859AZ 13040 - 11/10-1/10
MLS3859AZ 13041 - 12/8-2/7

Interpersonal Communications

($65)
Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate. It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings. And so can silence. This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn. This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations. Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.
Online-Ed2Go
To learn more about Ed2Go courses, visit the Online Instruction Center at www.ed2go.com/rcc2go.
COM3711EZ 03538 - 7/21-9/20
COM3711EZ 03816 - 8/18-10/18
COM3711EZ 03817 - 9/15-11/15
COM3711EZ 03818 - 10/20-12/20
COM3711EZ 13032 - 11/10-1/10
COM3711EZ 13033 - 12/8-2/7

 

N.C. residents 65 years or older are exempt from registration fees in some classes. Please ask when you register if your class is exempt.