Frequently Asked Questions
What is an Internet course?
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An Internet course is conducted almost entirely via the Internet. Sometimes the course includes video programs.
Do I have to come to campus?
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Some online courses, called Hybrid courses, require attendance at on-campus workshops. Instructors conduct these sessions and provide valuable information about course assignments, examinations and grading. Some courses may require on-campus proctored testing.
Will I need materials for the course?
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All curriculum and most continuing education courses require textbooks. Some courses may require other resources such as CD-ROMS's, videos, or study guides
How do I contact my instructor?
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Instructors are available by E-mail or phone, and some may have on-campus office hours. The course syllabus will indicate the best ways to contact your instructor.
How do I take tests?
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Many courses incorporate online testing, however, some require on-campus proctored testing.
How do I receive my grades?
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Grades are usually mailed to students to ensure that all grades are kept confidential. Grades cannot be given out over the phone or faxed.
Will I receive credit for the course like a traditional on-campus course?
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Credit for all distance education courses is identical to on-campus courses.
How good do my computer skills need to be?
- Send an e-mail
- Add an attachment to an e-mail
- Download information
What are the computer requirements of an online class?
To succeed in distance education classes, it is highly recommended that students have access to a computer (ideally at their home) with reliable, high-speed internet. See the recommended and minimum requirements to ensure that your computer equipment and software meets at least the minimum requirements listed below.
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Recommended |
Minimum |
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Operating System |
Windows 2000/XP/VISTA |
Windows 98 |
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Hardware |
Windows: Pentium 3 600mhz or higher; or a Macintosh: G3 or higher. |
Windows: Pentium 3 333 mhz; or a Macintosh G3. |
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Internet |
Internet DSL or Cable (broadband) connection to the Internet . |
56k connection to the Internet. |
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Web Browser |
*Latest Firefox or Internet Explorer browser for Windows. |
*Internet Explorer 5.5 for Windows, Firefox 3 browser or higher. |
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Latest Flash(opens in a new window) Plug-in. |
Flash(opens in a new window) 8 Plug-in. |
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Other |
Microsoft Word Viewer. |
Microsoft Word Viewer. Viewer. |

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