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Frequently Asked Questions

What is an Internet course?

    An Internet course is conducted almost entirely via the Internet. Sometimes the course includes video programs.

Do I have to come to campus?

    Some online courses, called Hybrid courses, require attendance at on-campus workshops. Instructors conduct these sessions and provide valuable information about course assignments, examinations and grading. Some courses may require on-campus proctored testing.

Will I need materials for the course?

    All curriculum and most continuing education courses require textbooks. Some courses may require other resources such as CD-ROMS's, videos, or study guides

How do I contact my instructor?

    Instructors are available by E-mail or phone, and some may have on-campus office hours. The course syllabus will indicate the best ways to contact your instructor.

How do I take tests?

    Many courses incorporate online testing, however, some require on-campus proctored testing.

How do I receive my grades?

    Grades are usually mailed to students to ensure that all grades are kept confidential. Grades cannot be given out over the phone or faxed.

Will I receive credit for the course like a traditional on-campus course?

    Credit for all distance education courses is identical to on-campus courses.

How good do my computer skills need to be?

  • Send an e-mail
  • Add an attachment to an e-mail
  • Download information

What are the computer requirements of an online class?

To succeed in distance education classes, it is highly recommended that students have access to a computer (ideally at their home) with reliable, high-speed internet. See the recommended and minimum requirements to ensure that your computer equipment and software meets at least the minimum requirements listed below.

 


Recommended

Minimum

Operating System

Windows 2000/XP/VISTA
Mac OS X

Windows 98
Mac OS 9

Hardware

Windows: Pentium 3 600mhz or higher; or a Macintosh: G3 or higher.
190
MB RAM or more.
1024x768 Screen resolution or higher.
Sound capable.

Windows: Pentium 3 333 mhz; or a Macintosh G3.
128
MB RAM.
800x600 Screen resolution.
Sound capable.

Internet
Connection

Internet DSL or Cable (broadband) connection to the Internet .

56k connection to the Internet.

Web Browser

*Latest Firefox or Internet Explorer browser for Windows.
*Latest
Safari(opens in a new window) or Internet Explorer browser for Macintosh.

*Internet Explorer 5.5 for Windows, Firefox 3 browser or higher.
*
Safari(opens in a new window) 1.2 or Internet Explorer 5.5 for Macintosh.

Plug-ins

Latest Flash(opens in a new window) Plug-in.
Latest
QuickTime(opens in a new window) Plug-in.
Real Audio(opens in a new window) player.
Acrobat(opens in a new window) reader.

Flash(opens in a new window) 8 Plug-in.
QuickTime(opens in a new window) 6 Plug-in.
Real Audio(opens in a new window) player.
Acrobat(opens in a new window) reader.

Other
Software

Microsoft Word Viewer.
Microsoft Excel Viewer.
Microsoft PowerPoint Viewer.

Microsoft Word Viewer.
Microsoft Excel Viewer.
Microsoft PowerPoint

Viewer.